5.1 No cash, ever
Grid Nova does not accept cash for any product or service, at any stage.
5.2 How to pay
Pay only to Grid Nova's own bank account, by cheque, demand draft, NEFT, RTGS, IMPS or UPI. Grid Nova's account details appear on your proposal and invoice: Account name: Grid Nova Energy (ग्रिड नोवा की पुष्टि बाकी), Bank: ● (ग्रिड नोवा की पुष्टि बाकी), Account number: ● (ग्रिड नोवा की पुष्टि बाकी), IFSC: ● (ग्रिड नोवा की पुष्टि बाकी).
5.3 Never pay an individual
No Associate or employee may accept payment in their own name or account. If anyone asks you to, do not pay — call us on +91 98747 74440.
5.4 Receipts
You receive an official receipt from Grid Nova once your payment is confirmed in our account. Keep your payment reference (cheque number or UTR) until you receive it.
5.5 Payment schedule
Your agreement sets out how much is due at each stage of your project.
5.6 Dishonoured cheques
If a cheque is dishonoured, the related stage of work may be paused until payment is received, and any bank charges may be recovered as set out in your agreement.
5.7 Refunds
Refunds, where due under your agreement, are made only to the account from which the payment was received.